Microsoft Teams has become a leading communications tool for businesses due to being a cost effective and easy to implement solution.

There is lots of talk about the Internet of Things (IoT) and digital transformation. What are they and how do can they benefit you?

By capturing your restaurant patrons contact information (name, phone, order history, etc.) you'll have a customer service advantage.

Customer experience, customer satisfaction, customer management. All of these carry a number of definitions of customer satisfaction.

Customer experience, customer satisfaction, customer management. All of these carry a number of definitions of customer satisfaction.

Opportunity is knocking are you answering the door? Most SMB businesses aren’t aware of all the opportunities they are missing.

Some business decisions you make can actually increase revenue as a result of decreasing costs.

Coronavirus (COVID-19) has become an important topic of our day. Having the right technology in place is key to business continuity.

Delivering the Best Customer Service is more important today than ever before.

In part 2 of our 5 part series we discuss how uptime can be one of the biggest advantages of moving your phone system to the cloud.

In this 5-part Blog post series, we'll cover how a cloud phone system can help your Small and Medium Business improve revenue, productivity,

What defines “a great workplace” is the subject of much discussion these days in the tech industry and having the right technology is key.

Today’s consumers have so many choices available to them, the businesses that fail to deliver on great experiences could end up losing them.

How the right tools can benefit your business and retain more customers

The #1 key to attracting and keeping customers is providing the Best Customer Experience

The key to meeting your customers on their channel of choice is having the right technology..

Connecting with clients, colleagues and vendors via business text messaging improves communications and keeps your business and personal...

The #1 VoIP solution for all your phone, online fax, video meetings, and team messaging needs. Built for your small business, RingCentral...

Get expert business technology advice to help save money, improve customer loyalty, enhance employee productivity and drive business...

When you’re easy to do business with, your business succeeds. The 8x8 Virtual Contact Center is a complete contact center solution that...