How Do You Define Customer Satisfaction?
Customer experience, customer satisfaction, customer management. All of these carry a number of definitions of customer satisfaction.
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Marketing Team
- Feb 28, 2020
- 5 min
Part 5 of 5: Delivering the Best Customer Service is key to your SMB's Success
Delivering the Best Customer Service is more important today than ever before.
Marketing Team
- Oct 11, 2019
- 3 min
What do customers want today?
Today’s consumers have so many choices available to them, the businesses that fail to deliver on great experiences could end up losing them.
Marketing Team
- Jun 22, 2019
- 1 min
The key to winning and keeping customers
The #1 key to attracting and keeping customers is providing the Best Customer Experience
Marketing Team
- Apr 26, 2019
- 3 min
Why Omni-Channel Contact Centers are so Necessary in Today’s Customer Experience World
The key to meeting your customers on their channel of choice is having the right technology..
Marketing Team
- Mar 21, 2019
- 2 min
Top 10 Reasons to work with a Technology Advisor
Get expert business technology advice to help save money, improve customer loyalty, enhance employee productivity and drive business...
Marketing Team
- Feb 22, 2019
- 1 min
8x8 Virtual Contact Center: Your Contact Center in the Cloud
When you’re easy to do business with, your business succeeds. The 8x8 Virtual Contact Center is a complete contact center solution that...
Marketing Team
- Feb 8, 2019
- 3 min
The Power of Text Messaging for Today's Businesses and Organizations
Connect, engage and develop relationships that will lead to improved customer satisfaction and loyalty. Most Businesses or Organizations...
Marketing Team
- Feb 1, 2019
- 3 min
Is Customer Service Important to Your Business?
That’s a trick question, customer service is important to every organization that exists. Those customers can be clients that buy from...