Empowering Businesses to Make Customer Experience Their Competitive Advantage
Enterprise Cloud Contact Center (CCaaS)
We choose to partner with Talkdesk, because their contact center solutions have been built with the core principles in mind of being easy to use, extremely flexible, and highly reliable. Their leading up times (only company to offer 100% up time SLA) and out of the box integrations with Salesforce, Slack, Zendesk, and many others set their customers up for success. They are continuously looking for ways to improve customer experience and increase efficiencies in their day-to-day operations.
Powerfully Simple
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Fast & easy setup
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Easy to Use & Manage
Seamlessly
Connected
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50+ integrations to leading contact center technology in the Talkdesk Enterprise app store
Endlessly
Adaptable
Enterprise
Class
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Make changes with clicks not code
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Leading global call quality, availability, security and scalability.
Frost & Sullivan
"Fastest growing player in the Contact Center Market"
Powerfully Simple
Be more productive with a sophisticated contact center that’s easy to use. Talkdesk is loaded with advanced features that are strikingly simple and save time. For example, Callbar requires virtually no training and allows team members to view caller information without switching between tabs.
Seamlessly Connected
Connect your teams to the unique tools they use every day, while you maintain global visibility. 30+ out-of-the-box CRM / helpdesk integrations and a full suite of APIs allow you to maximize every customer interaction with quick access to the right contextual information.
Enterprise-Class Performance You Can Trust
SECURE
24/7
Security and data team
SCALABLE
30
Seconds to provision a new agent
RELIABLE
9
Global data centers
Talkdesk rated Highest Customer Satisfaction Score in G2 Grid.
G2's Contact Center Infrastructure Grid positions vendors based on two important factors: market presence and overall customer satisfaction (using over 2,000 verified customer reviews. Talkdesk cloud contact center software is the clear leader owing to their emphasis on placing customers first. When it comes to customer experience, Talkdesk stands apart from legacy cloud contact center providers like inContact, Five9 and Genesys.
* Talkdesk is a registered trademark of Talkdesk Inc. Other third-party marks referenced herein are trademarks of their respective owners.
