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Part 1 of 9: How Restaurants Can Survive Today and Thrive in the Future

Updated: Jun 22, 2020

In this 9-part Blog post series, we'll cover how restaurants can not only survive but thrive in today’s changing environment where dine in is only one revenue stream, while take-out and delivery are becoming increasingly more important.

Today’s restaurants have been dealt a very difficult hand to play, in order to survive. Those who do survive will stand to thrive with a more robust business that will not just depend on making great food and service.

Those qualities will continue to be the core of their success, however, those who thrive will have taken advantage of the lessons learned during this unanticipated disruption. The purpose of this Blog Series is to provide a guide to those restaurants who plan to thrive in what will be the “new normal” for restaurants. We have provided a list of lessons learned that positions restaurants to survive during this crisis and will position them to grow and build a stronger and nimbler restaurant that will handle the rough seas and market changes they may encounter in the future.

The following are the pillars we will be outlining in our blog series, of which each will be broken down into strategic bricks, that will fortify your restaurant to face future unanticipated disruptions whether they are market changes or pandemics.

1. Decrease current Operations Costs

2. Increase Revenue

3. Develop a strong customer loyalty engagement program

4. Deploy a technology that is adaptive and nimble – quick to implement and not disruptive to existing restaurant operations

5. Maximize your restaurant staff to deliver superior customer service in multiple ways that addresses the new generation of customer’s demands and preferences.

Be sure to follow us on Social Media or check back to our Blog for the posts in this series. We can't wait to share what we've learned to help your restaurant prepare for the future so you can Thrive for many years to come.

Request a quote or give us call at 713.910.1401 to speak with a Technology Advisor to explore available technology solutions that will improve your customer experience and enhance the way your restaurant communicates and manages your telecom expenses. For more information, click here to download our Guide for the Restaurant Industry today!


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